Who writes and where are your systems designed?

All software is designed in the United States by 1 Count Solutions’ staff.

What type of RFID does 1 Count Solutions sell?

EPCglobal® Gen 2 and ISO18000-6C. In the United States this operates on frequencies 902 to 928 MHz.

What equipment does 1 Count sell and deploy in solution?

We use the equipment (printers, readers, scanners, labels) that best fit your solution. Equipment that scales, provides longevity and that is easy to use.

Does 1 Count provide Cloud-Based or On- Prem solutions?

1 Count Solutions can provide either hosted or on premise solutions based on your business needs.

What is the sales and deployment process?

For systems, 1 Count will gather information on how to solve the problem your business is facing. Information will be gathered through a "Solutions Questionnaire", and conversations between our teams. Once the project scope is defined, a budgetary quote will be provided. When your business wants to proceed forward, 1 Count will conduct a demonstration of the project. Finally, a deployment plan and checklist will be produced for execution.

Where is service performed?

Software and non-mechanical is performed remotely. Hardware that requires parts replacement are sent back to the manufacturer for repair.

What are 1 Count's support hours?

Support is readibly available from 8am to 5pm CST. For critical applications, support hours can include afterhours and weekends which will be detailed in the sales agreement.